700-805 Exam Sample Online & Latest 700-805 Exam Guide

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Cisco Renewals Manager certification is a valuable asset for individuals who are responsible for managing Cisco's customer relationships and renewals. Cisco Renewals Manager certification demonstrates an individual's expertise in managing the renewal process effectively, which is critical for maintaining customer satisfaction and loyalty. Cisco Renewals Manager certification also demonstrates an individual's commitment to continuous learning and professional development.

Cisco 700-805 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Identify the steps for developing a renewal quote
  • Identify the steps for processing an order
Topic 2
  • Explain the deal management (example: CCW) process
  • Describe the components of a Success Plan
Topic 3
  • Determine the impact of renewals related to Cisco and other products on the company's metrics
  • Interpret the implications of key financial terms (such as CAPEX, OPEX) on customer procurement options and buying motions
Topic 4
  • Explain how the customer perceives value of their IT solutions
  • Utilize the output from tools (such as TPV and icebreaker) to communicate customer products, solutions, and services
Topic 5
  • Describe the measurements of success for the RM role
  • Describe contract elements that drive value for customers
Topic 6
  • Perform an end-to-end renewals motion with the customer, in a partnership with the account team

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Cisco 700-805 exam, also known as the Cisco Renewals Manager certification exam, is designed to test your knowledge and skills in managing customer renewals, contracts, and subscriptions for Cisco products and solutions. Cisco Renewals Manager certification is ideal for professionals who want to advance their careers in sales, account management, or customer success in the technology industry. 700-805 exam covers a range of topics, including understanding Cisco's subscription and renewals programs, managing customer relationships, and using Cisco's tools and systems to track and manage renewals.

Cisco Renewals Manager Sample Questions (Q83-Q88):

NEW QUESTION # 83
Which two actions can a partner or customer perform within CCW-R? (Choose two.)

  • A. download hardware, software and services datasheets
  • B. view and manage their contracts
  • C. set up billing
  • D. change Customer Address
  • E. order new services

Answer: B,D

Explanation:
According to the CCW-R User Guide5, some of the actions that a partner or customer can perform within CCW-R are:
* Change Customer Address: This allows the user to update the customer address information for a quote or an order.
* View and Manage their Contracts: This allows the user to view their contract details, status, expiration date, product coverage, etc., as well as request a quote or renew their contracts.
References: 5: CCW-R User Guide - Cisco


NEW QUESTION # 84
Which action should a Renewals manager take first?

  • A. Meet and confirm the am,css,csm and their resources
  • B. Assign an RS to priority accounts
  • C. Download contract data and develop a renewals strategy
  • D. Meet the customer and perform a renewals diagnosis

Answer: A


NEW QUESTION # 85
AtT-90, the Renewals Manager notices that the customer's software adoption rate is low. What approach should the Renewals Manager adopt?

  • A. Escalate to executive stakeholder immediately.
  • B. No action; service delivery will solve.
  • C. Assume product management has delayed a feature release.
  • D. Create a mitigation plan.

Answer: D


NEW QUESTION # 86
Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?

  • A. focus on benefits
  • B. validate the customer's business needs
  • C. lock in revenue streams through co-termination
  • D. explore up sell opportunities

Answer: D

Explanation:
one of the strategies for successful renewal of service contracts is to explore up sell opportunities, which means:
Discussing changes in the network and identifying any uncovered additions to the network Recommending new or upgraded products or services that can enhance customer value and outcomes Aligning with the account team on the up sell value proposition and proposal


NEW QUESTION # 87
Which group of products are enterprise networking products?

  • A. iWAN, Viptela, Meraki
  • B. Routing, Switching, Access Points
  • C. WAN, LAN, Wireless
  • D. Salesforce, Box, AWS

Answer: C


NEW QUESTION # 88
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